A service provided by Apple, Apple Direct Dispatch is an onsite option for Apple's educational and corporate customers. Tech Superpowers was chosen by Apple in 2004 to provide this service for most of Apple's Boston-based customers and since then has become one of the 30 largest service providers in the country.

The Apple Direct Dispatch program shows Apple's confidence in a Authorized Service Provider as a company that upholds the highest level of service, provides rapid response (generally on the same day as parts arrival), and understands the rigorous Apple procedures for service provision.

If you're a school system or enterprise business looking for a higher level of repair service, please give us a call to talk about how you can work with Apple and Tech Superpowers. We provide enhanced services including onsite pick-up and drop-off, onsite repair, and spare parts ordering as part of our Direct Dispatch and Priority Service SLA Programs. Note that it is highly advised that you purchase Applecare extended warranty will all CPU purchases in order to get the most advantage from the Direct Dispatch program.

Contact our Service Manager at 617.267.9716 x714, or email dispatch@techsuperpowers.com.

Related topics include: Priority Service SLAs, Apple Service and Repair, Repair Rentals, Repair Tips, and Tech Managed Macs. Many people ask: "Why is it better to get my Mac repaired with you vs. the Apple Store?"