Client after client came to us with the same problem: their phone system simply sucked. With all the advances in technology - cell phones, instant messaging, email, groupware, and videoconferencing - their office phone systems were simply being left behind. PBX systems are critical to the operations of every business, but many clients found that the standard "PBX System" was simply too expensive for what little it did.
We saw the opportunity to find a better solution and did our research. We bought and tested multiple systems and found the one that's the best blend of new technology and reliable phones. The solution that we found was called Fonality.
The Fonality Voice-Over-IP PBX can be integrated in PC or Mac environments and gives complete control over your phone system using a web-based interface. With the use of "Voice-Over-IP" technology, the Fonality system eliminates the need for separate wiring for your phones and has complete flexibility, including the capability for phones that aren't even at your office.
These innovative technologies allow you to have features that only higher-end systems have, like:
- Transfers and Conferencing Calling
A complete, professional company phone system
- Auto-Attendant
You don't have to answer if you're busy, not there, or just don't want to
- Smart Voice Mails
Voicemails that get emailed to your computer or smartphone, including the attached message
- Unlimited Extension Support
Not only can you have phones, but as many mailboxes as you need
- Call Forwarding
Forward any calls coming to you to any phone - and do it all via the Web
- "Hot Phones"
Bring your extension wherever you are, even at home or on the road
- Cool Phone Options
Even cordless and conference phone options from companies like Polycom, Cisco, and Aastra
- Complete Control
You can administer your extension or the entire phone system from anywhere in the world over the web
- Heads-Up-Display
See what every extension is doing from your computer - great for managers, receptionists, or account handlers to see who is available to take an important call or if someone is already on one!
- Advanced Integration
Fonality can be integrated with many applications - OS X Address Book, Filemaker, SalesForce, and even your website
The flexible Fonalty architecture, with all of its innovative features, will work with existing phone lines or voice T1 lines, enabling you to change your phone system without having to change your phone service.
Just as importantly, the Fonality phone system provides regular support and upgrades to your phone system at a price that is 30%-40% less than competitive systems with the same features. And we "walk the walk": you'll have the Fonality system installed by certified engineers that use Fonality everyday in our business.
Prices (How We Price Our Stuff)
Fonality systems vary highly in pricing depending on the number and types of phones purchased, types of phone lines that your business has, and Fonality features. Best way to get a quote is to give us a call at 617.267.9716 x1.
The price above is the perfect 10-phone office solution for a design studio or agency using high quality Polycom phones. You can reduce the price by using cheaper phones, but the Polycoms are by far the best handset on the market for the money.
To find out more information about the Fonality Voice-Over IP Phone system, contact sales@techsuperpowers.com or 617.267.9716 x1.
Related Topics Include: Other TSP Solutions, Leasing, TSP Managed Macs, Consulting.

