Tech Superpowers provides more than just simple "break-fix" or one-off troubleshooting when you have problems. We specialize in providing regular onsite support for one user, small workgroups, or entire departments of Macintosh systems. This includes advanced support of workgroup environments that require complex integration with Windows-based networks and servers.
Computers are complex systems that require many things to work together efficiently so that you get the best performance and reliability. Macs, as easy as they are to use, are no different. They require monitoring, periodic diagnostics, and ongoing support to keep them running at their best.
In some cases, customers use our Regular Techie services because they cannot afford full-time IT staff. In other cases, customers may have full-time PC IT staff, but no Mac resources, so Regular Techie also allows you to have a reasonably-priced Mac IT resource available on a regular basis without hiring a full-time Mac person.
Even if your company can afford full-time IT staff or if you are using a one-person consulting company, our Regular Techie service can be a better and more efficient solution. Why?
- You don't have to try to hire someone who is not in your business's core competency. We find the talent for you.
- We continue to train our techies and make sure they have knowledge on the latest software and systems.
- Our techies are supported by an Apple Authorized Service Center and Apple Authorized Specialist sales organization.
- We can provide someone even if someone gets sick or goes on vacation.
- You don't like one techie? Just call us and choose another one.
Pricing for Regular Techie services are customized by the size of your company or workgroup and the priority required and are generally billed on a monthly basis based on the number of hours required.
Regular Techie can also be combined with our Managed Mac managed services package, which includes phone support, remote support, maintenance, and optional after hours support - all for a regular monthly price.
For more information email us at consulting@techsuperpowers.com or call us at 617.267.9716 (press 1).
Related Links include: Onsite Support, TechieLink Phone Support, Managed Mac managed services, and Advanced Consulting Services
