TSP AppleCare Dispatch Survey




		Home TSP AppleCare Dispatch Survey This survey is a followup for Apple computer owners who have recently called Apple for support and received an onsite visit from Tech Superpowers - Boston's Apple preferred service provider Today's Date How long ago did you receive you an onsite visit by Tech Superpowers for AppleCare: * Less than 2 Weeks ago 2-4 weeks ago 1-2 months ago 2-6 months ago More than 6 months ago I don't remember How long did it take to complete the service, from the date you called AppleCare: 1-2 Days 2 days - 1 week More than 1 Week Not Applicable Rate your Applecare Service-Speed and Efficiency: Excellent Good Mixed Poor Unacceptable Rate your Applecare Service-Professionalism: Excellent Good Mixed Poor Unacceptable Rate your Applecare Service- Technical Ability: Excellent Good Mixed Poor Unacceptable Rate your Applecare Service- Followup: Excellent Good Mixed Poor Unacceptable Tell us about yourself... What best decribes you: Student user Home user Home Office user Business user 1-10 employees Business user 11-20 employees Business user 21-50 employees Business user 51-100 employees Business user 100+ employees Where do you typically purchase your Apple products (you may select any or all): Online Retailer Local Dealer/Apple Specialist Retail Chain The Apple Store (local) The Apple Store (online) Would you like to have us contact you about our Apple product sales: Yes No If "yes", please give us your email address here: This survey is anonymous , but if you would like to be entered to win an iPod please enter your name and email address : Comments, questions, suggestions: Public